All sales of perishable items are final unless you receive a defective product. All such claims must be made within 12 hours of receiving the flowers. Email us a photo of the flowers at info@flowerpietoronto.com. Please keep in mind that flowers are delicate and need proper care. It's up to the recipient to follow the care instructions provided by Flower Pie.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Flower Pie without notice at any time, for any reason.

You may visit our site anonymously. We collect information from you only when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We may use the information we collect: to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested; to allow us to better service you in responding to your customer service requests; to quickly process your transactions; and to administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-newsletter, we occasionally send out newsletters to update you on the latest news, products, special offers and events. Let us know by entering your email address to subscribe to our free newsletters. You can find an unsubscribe link at the bottom of the e-newsletter.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

We welcome your questions, comments, and concerns about privacy or any other issue. Please send your feedback to info@flowerpietoronto.com.

This online privacy policy applies only to information collected through our website and not to information collected offline.